Policies & legal
Privacy Policy
Clear terms for how we work with you, look after your information and deliver every project.
Last updated:
Privacy Policy
Introduction
OptimaWebAI (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
This policy describes how we handle information. You can reject optional analytics and advertising cookies in the Cookie choices panel.
Information We Collect
We may collect the following information:
• Name and surname
• Email address
• Phone number
• Business information
• Information submitted through contact forms
• Website usage data and analytics
How We Use Your Information
We use your information to:
• Respond to enquiries and requests
• Provide website design and digital services
• Communicate regarding projects and support
• Improve our website and services
• Send relevant business communications
We only collect information necessary for legitimate business purposes.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers where necessary to deliver our services, process payments, host websites, or comply with legal obligations.
If you allow optional tracking, Google Analytics 4, Meta Pixel or TikTok Pixel may receive browser and website-interaction information for measurement and advertising, according to the separate choices you make. See our Cookie Policy for details.
Data Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no online system can guarantee complete security.
Cookies and Analytics
Our website uses necessary local storage to remember your cookie choices. With your permission, Google Analytics 4 measures website use, while the Meta Pixel and TikTok Pixel can measure page views and selected actions for advertising. These are separate optional choices.
You can reject or change these choices in the Cookie choices panel and later through the Change cookie choices button on our Cookie Policy page. You can also manage cookies in your browser.
Third Party Services
Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those external websites.
Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information where applicable
• Withdraw consent for communications
• Change or withdraw optional cookie consent
To exercise these rights, please contact us using the details below.
Data Retention
We retain information only for as long as necessary to provide services, comply with legal obligations, and maintain business records.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
OptimaWebAI
Email: optimawebai@gmail.com
Phone: +27 81 500 1968
138 Hendrik Verwoerd Street, Nigel, Gauteng 1490, South Africa